Support » Request Support
Request Support
Request support or follow your existing support issues online
Login to track your existing support issues online. If you don't have any login, fill out the form below!
 

Request support
To register a support issue on Netbiter, fill out the form below.
We will automatically send you login information for tracking the support issue online.
You will get an email to the registered address as soon as the support issue is updated by our support team.
 
First Name *
 Last Name *
Company Name *
 Email Address *
Phone *
 Confirm Email Address *
Choose your support office *
- Make sure you type in your correct email.
- Login information, issue updates will be sent to this email.
- If you do not receive any email check your spam filter settings.
 
Product
Version / Revision
 MAC ID / IMEI / Device ID / Serial
 
Title *
Description *
Upload File
Receive technical support related information via email (Max 8 per year)?
 
When contacting support
To ensure fast and correct support, please enter the product name, MAC ID (found at the side label) or the Device ID (found on the Netbiter Argos activation paper).

In the description area of the form, enter equipment that is used, and a detailed fault description.

Products that will be sent to HMS Industrial Networks for repair must have a product return number, PRN. Please got to the
Product return form to get your PRN.

For sales related information go to the netbiter contact page!